Frequently Asked Questions

Everything you need to know about shopping with Barrington Country Homewares.

What are your shipping rates and delivery times?

We offer flat-rate shipping across Australia. Standard orders typically arrive within 3-7 business days, while regional areas may take slightly longer. You will receive a tracking number once your order has been dispatched.

What is your return policy for homewares?

We want you to love your purchase. If you change your mind, you can return items in their original packaging within 30 days for a store credit. Please note that for hygiene reasons, some items like bedding cannot be returned once opened.

What should I do if my order arrives damaged?

We take great care in packaging our fragile items, but accidents can happen. Please contact our support team within 48 hours of delivery with photos of the damaged item and packaging, and we will arrange a replacement or refund immediately.

Do you offer international shipping?

Currently, Barrington Country Homewares ships exclusively within Australia. We are looking into international shipping options for the future, so please stay tuned to our newsletter for updates.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and ZipPay for your convenience.

Can I add a gift message to my order?

Absolutely! During the checkout process, you can include a personalized message in the 'Notes' section. We will include a handwritten gift card with your order and ensure no pricing information is included on the packing slip.